Ranco’s sales approach is distinctive from that of our competitors. All U.S. sales are handled by Ranco personnel. We do not employ distributors in the States. Our focus is not to sell pieces of equipment, but to collaborate with the customer to design a system specifically for their operation. Unlike a distribution network that much of the industry chooses to utilize, you will be dealing with a Ranco equipment specialist who has an intricate working knowledge of our systems and equipment.
After purchasing your system from Ranco, your sales contact will not pass the job on to someone else, but becomes your ongoing project manager. They continue to be intricately involved through to the satisfactory completion of the project. The equipment specialists at Ranco take most of the parts calls as well, meaning Ranco’s sales team will be here for you even after the sale.
Your Ranco specialist will sit down with our drafting department to ensure that your needs will be met. Each project is drawn in AutoCAD with collaboration between your project manager, draftsman, and you, the customer.
As is apparent, a Ranco sales person is really a: Salesman, System Designer, Project Manager, and Parts Manager.
Ranco utilizes a few handpicked distributors outside of the United States. We only partner with distributors we trust - who have proven that they have a high degree of product knowledge and ethical business history. Many international areas are handled directly by Ranco’s home office staff as well.
To contact the sales representative that is responsible for your area please click here.